Code
 

Description

#+n

Use outside line "n" to call the telephone number ("n" replaces the “0” otherwise required to access an outside line)

*1

Start and end voice recording (if this function is enabled for the extension)

*10+profile number

Activation of the call forwarding profile

*11+TN

Permanent call forwarding to telephone number (TN)

**11

Cancel permanent call forwarding

*12+TN

If not available, forward to telephone number (TN)

**12

Cancel call forwarding if no answer

*13+TN

If busy, forward call to telephone number (TN)

**13

Cancel call forwarding if busy

*14+TN

If not registered, forward to telephone number (TN)

**14

Cancel forward if unregistered

*2+Speed dial

Directly dial the extension/telephone number via speed dial

*3

Pick up the last call ringing in the pick-up groupe

*3+EXT

Pick up call coming in to the extension (EXT)

*4/**4

Start/stop call transcription from a desk phone
Please note that these star codes do not start/stop call transcriptions from your Web/Desktop/mobile cloud application.

*490

Activate call waiting

**490

Deactivate call waiting

*5
 

If busy, automatic callback activated

**5
 

If busy, automatic callback deactivated

*55

Specify primary device within a premium extension (Premium Package)

*72+nnnn¹

Call skill service

*73+nnnn¹

Call eFax additional costs will occur

*74+nnnn¹

Call time control nnnn

*75+nnnn¹

Call group nnnn

*76+nnnn¹

Call announcement nnnn

*77+nnnn¹

Call queue nnnn

*78+nnnn¹

Call conference service nnnn

*791

*791            Access voice mail for this extension with password

*791158       Access voice mail for extension 158, with the password for 158!

11791       Transfer your calls to your voice mail

11791158  Transfer your calls to the voice mail of the extension 158

*792 

Access voice mail entering extension number, e.g. for remote enquiry

*8

Call Pull seamlessly between devices and clients

*80

Activate intercom

**80

Deactivate intercom

*80+NST

Intercom to extension (EXT)

*84+nnnn¹

Become member of the queue with service ID nnnn

**84+nnnn¹

Leave queue with service ID nnnn

*85

Echo extension

*86

Block caller ID (CLIR)

*860

Show main number as telephone number

*863

Activate/deactivate Global DND
See Presence for more information.

**86

Show telephone number incl.direct dial (CLIP)

*87

Subscribe to Skill-set

**87

Unsubscribe to Skill-set

*9+Project Number

Define a project number for outbound calls. (Note: The project number is only valid for the very next outbound call)

Function codes for conference rooms during an active conference.

**

Help

*2

Activate or deactivate mute.

*3

Express your needs.

*5

Activate or deactivate mute of all participant.

*6

Lock the conference.

¹⁾ nnnn is the four digit Service ID with leading zeros (0). For example, in a callgroup, IVR, eFax, etc. This means: is the Service ID "1", "0001" must be entered when entering the function code.