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NCTI for Windows
Here you find a detailed overview about our NCTI products for Windows!
The overview covers only certificated end devices.
Feature | NCTI standard CRM | NCTI Standard |
Compatible with Windows (32/64bit) | 10/11 | 10/11 |
Video chat function | – | – |
Audio chat function | – | – |
Chat function | – | – |
Desktop sharing | – | – |
Presence management | – | – |
Call lists | – | – |
Hotkey dialling | ✓ | ✓ |
Access to the PBX phone book | – | – |
Shared telephone directory for all CTI clients | – | – |
Microsoft Outlook plugin | ✓ | ✓ |
Compatible with Microsoft Office 2024 (32/64bit) | ✓ | ✓ |
Compatible with Microsoft Office 365 (32/64bit) | ✓ | – |
Microsoft Active Directory connection | – | – |
CRM (Customer Relationship Management) plugins | Act!, DATEV, HubSpot, Maximizer CRM, Microsoft Dynamics CRM, Microsoft Outlook + Exchange Public Folder, ODBC-Databases, Odoo CRM, Pipedrive CRM, Salesforce CRM, Sugar CRM, vCard / LDAP, Zoho CRM, and many more | Microsoft Outlook |
External optional add-ons | – | – |
Compatible with snom* | ✓ | ✓ |
Compatible with Yealink | T33, T4G, T4S, | T33, T4G, T4S, |
Compatible with Panasonic | KX-UT series | KX-UT series |
Compatible with Polycom | – | – |
Compatible with Softphone | – | -– |
Terminal server enabled | ✓ | ✓ |
TAPI interface (32/64-bit) | ✓1 | ✓1 |
One-off cost | no one-off cost | no one-off cost |
Monthly cost | monthly usage cost per user | monthly usage cost per user |
Subnetting support | – | – |
1 TAPI interface (32/64bit) for outgoing calls (outbound) as well as for incoming calls (inbound) available by default.
2 Please use standard firmware for the service portal.
Citrix and Terminal Services
Citrix and Terminal Services | Supported Operating Systems-Client |
Windows Terminal-App-V |
32bit and 64bit variants supported unless stated otherwise |
Windows Terminal-Remote Application |
32bit and 64bit variants supported unless stated otherwise |
Citrix-Application virtualization |
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Citrix-Session virtualization/Standard Terminal Services |
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