3. Placing calls
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This manual helps you to optimize the usage of the DECT telephone in combination with the PBX. Please use this manual at initial operation. Some features differ from the features described in the manufacturer's documentation.
We wish you success and joy in working with your new DECT telephone and this manual!
Subject to alterations
Version 1 / 02.2016 (EN)
| Type | Icon/Character | Description |
| NOTE
CAUTION
WARNING |  | NOTE: Information that is useful but not critical to the reader.
CAUTION: Tells the reader to proceed with caution.
WARNING: Stronger than CAUTION; means "don't do this" or that this step could be irreversible, e.g., result in permanent data loss. |
| TIP |
| Useful tips that provide additional information. |
| Procedure | 1. 2. 3. | Procedures are numbered steps to perform an action, where the order of the steps is relevant. |
| Result of procedure/action | ⇒ | Indicates the result of an action//procedure. |
| Lists | • • | Used for listings and items where the order of steps is irrelevant. |
Requirements
Using this Spectralink IP telephone with your telephone system merely requires a sound broadband connection.
The base is solely operated with Power over Ethernet (PoE). That means if your Ethernet connection does not support PoE, you also need a PoE power supply for your base.
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Adding an extension
All telephones sent to you are preconfigured and connected to the telephone system. If you prefer to configure the devices yourself, please refer to the administration portal manual.
Register handsets to the base:
This is done via the menu on your handset.
1. Press “Menu” on your handset display.
2. Then select menu item “Settings”.
3. Next, select “Advanced...”.
4. Now, select “Access”.
5. Now, register your KIRK handset to the base using “Set up access”. Now, it scans for existing bases.
6. Please select the respective base.
7. Lastly, simply enter the required access code. It is: “9876“. (Depending on the Firware-version, the boxes ACD-data and user are required. In this case, please fill out both boxes with “9876”.)
Your handset is now registered to the base station.
To cancel the registration of your handset to the base, you have to enter your password. The password for cancelling a registration is: “0000”.
To completely cancel the registration of the handset to the base, you also need to delete the device on the administration portal.
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Inserting the battery
Press down on the battery cover on the back of the device and slide downward.
Unscrew the screw on the back of the handset.
Remove the battery cover.
Insert the rechargeable battery so that the markings on the battery are visible.
Slide the battery cover back into the locking position (until you hear it click).
Secure it with the screw.
The nameplate and CE logo for the end device are located inside the battery compartment.
Turning the handset on and off
• Press the left display key to turn the handset on.
• To turn the handset off, press and hold the left display key until the prompt Turn off? appears in the display. Confirm with Yes.
Volume control
To adjust the volume, press the key on the top right on the side of the handset.
Lock keypad
• To lock the keypad, press Menu, then
.
• To unlock the keypad, press Unlock, then.
Preset speed dials
The preset speed dials are assigned to various handset keys. These cannot be changed.
Call forwarding
Press the Answer key, then R.
Call list
Press the left side of the navigation key, to access the call lists.
Missed call
Press the right side of the navigation key.
Find name
Press the top or bottom of the navigation key.
Exit menu
Press R.
Saving a telephone number
Dial the number and press Save.
Custom speed dials
You can add functions to a list with personal speed dials.Access this list using the right display key.
Adding a speed dial
- Press Shortcut.
- Scroll to Edit shortcut and press Select.
- Press Select, to add the function to the list of custom speed dials.
Using a speed dial
- Press Shortcut.
- Scroll to the respective shortcut, then press Select.
Dialling with line open
Press 
to place the call.
- Dial the number.
- Press to end the call.
Dialling before picking up
Dial the number.
- Press to place the call.
- To end the call press .
Speed dialling
Press and hold one of the keys (0-9) for three seconds until the call is placed. (first, you have to assign a telephone number from the phone book to the key).
From the call list
- Press the left side of the navigation key to open the call list.
- Scroll to the respective name or number and press .
From the phone book
- Press Menu to access the main menu.
- Scroll to Phone book and press Select.
- Scroll to Find name and press Select.
- Search for the name you wish to call and press to connect the call.
Answering calls
- When the handset rings press 
to answer the call.
Muting ring tone
- Drücken Sie Ruhe und der Klingelton wird stummgeschaltet.
Ignore call
- Um einen Anruf abzuweisen, drücken Sie Ablehnen.
Hold call
- Nachdem Sie das Gespräch angenommen haben, drücken Sie R. Nun wird das Gespräch gehalten. Um den Anruf wieder fortzuführen, drücken Sie erneut R.
Toggle calls
- Drücken Sie R um in einem aktiven Gespräch einen neuen Anruf einzuleiten. Der erste Anruf wird automatisch auf Halten gesetzt. Geben Sie nun die Zielnummer ein und warten Sie ca. 5 Sekunden bis die Verbindung aufgebaut ist.. Um das erste Gespräch weiterführen zu können, drücken Sie erneut R. Nun wird der zweite Anruf automatisch auf Halten gesetzt. So können Sie beliebig zwischen den beiden Gesprächen hin und her wechseln.
Unannounced call transfer
- Drücken Sie während eines aktiven Gesprächs die Taste R und wählen anschließend die gewünschte Nummer. Warten Sie den Verbindungsaufbau ab und legen Sie dann auf , wenn Sie das Freizeichen hören. Das Gespräch wird nun automatisch ohne Rückfrage weitergeleitet.
Announced call transfer
- Drücken Sie während eines aktiven Gesprächs die Taste R und wählen Sie anschließen die gewünschte Nummer. Starten Sie den Anruf mit der Abheben-Taste . Nachdem Sie nun verbunden sind und den Anrufer angekündigt haben, drücken Sie die Soft-Taste "Verbinden" um den Anruf final mit Rückfrage weiterzuleiten.
Speaker on and off
- Um während eines Gesprächs den Lautsprecher einzuschalten, drücken Sie Laut an.
- Drücken Sie Laut aus, um den Lautsprecher auszuschalten.
Mute microphone on/off
- Um das Mikrofon während eines Gesprächs stumm zu schalten, drücken Sie Mikr. aus (Mikrofon aus).
Zum Beenden der Stummschaltung drücken Sie Mikr. an (Mikrofon ein).
Adjust ring tone volume
1. Press Menu to open the main menu.
2. Scroll to Settings and press Select.
3. Scroll to Ring tone volume and press Select.
4. Set the desired volume with the left or right side of the navigation key.
5. Press Change, then Return.
Change ring tone
1. Use Menu to access the main menu.
2. Scroll to Settings and press Select.
3. Scroll to Ring tone and press Select.
4. Scroll to the respective ring tone and press Change to play the selected ring tone.
5. Press Return.
Vibration alert on and off
1. Press Menu to open the main menu.
2. Scroll to Settings and press Select.
3. Scroll to Vibration alert and press Select.
4. Scroll to On or Off and press Change.
5. Press Return.
Adding phone book contacts
1. Press Menu to open the main menu.
2. Scroll to Phone book and press Select.
3. Scroll to Add name/no. and press Select.
4. Enter the name of the contact using the keys 2-9.
5. Scroll to Number and enter the telephone number (max.of 24 digits).
6. Press Save to store the name and telephone number.
Initial set-up
When accessing the voicemail system’s voice menu for the first time, you should also set up your personal voicemail.
1. Dial *791 (* code) to access your voicemail. This takes you to the voicemail system’s voice menu.
2. Then select “0 Mailbox Options” to set up your voice mailbox
3. Now press “1” to record a message in the event you are unavailable.
4. Now record your message and press “#” to end the recording.
5. Press “1” to accept the recording, “2” to replay the recording and “3” to rerecord.
Accessing your voicemail (voice menu)
Dial *791 to access your voicemail.
Upon calling the mailbox, you have the following options
Returning a call from voicemail: To return a call straight away after listening to a message, select “3” for Advanced options, then “2” for Return call. The telephone number is announced and the call connected.
| "0" – Mailbox options | |
| "1" To record an “unavailable” announcement | "4" To record a personal announcement |
| "2" To record a “busy” announcement | "5" To change the mailbox password |
| "3" To record the name | |
| The following applies to the recording of all announcements: | |
| "1" Accept | "*" Help |
| "2" Replay | "#" End |
| "3" Rerecord | |
| "1" – Play messages | |
| "3" Previous message | "8" Save message in a folder |
| "4" Repeat the current message | "*" Help or (during message playback) rewind |
| "5" Next message | "#" End or (during message playback) continue |
| "6" Delete the current message | |
| "7" Forward message to another mailbox | |
| "2" – Switch directory | |
| "3” Advanced options | "2" Return call |
| "1" Answer | "3" Additional information |
Call forwarding
You can configure various call forwarding scenarios. For this purpose you can use the call forwarding profiles.
Under the telephone menu you can only edit the default profle (catch all / always) to be found under the call forwarding profiles. You can edit the remaining call forwarding profiles via Ncontrol or via the administration portal. For more information, refer to the administration portal manual and the Ncontrol manual.
The following call forwarding options are available. You can activate or deactivate call forwardings via the telephone menu's call settings.
Permanent call forwarding (always)
All incoming calls will be forwarded directly to the predefined telephone number.
Forward if busy (busy)
New calls will be forwarded immediately, when coming in during an active call. This call forwarding option functions only, if the Call Waiting function is deactivated.
Delayed call forwarding (no answer)
Call forwarding condition: You do not answer the incoming call within a defined time period (timeout). The timeout can be set to 5, 10, 15 or 20 seconds. Where should the incoming call be forwarded after the specified time has elapsed? The caller receives a call waiting signal and is then forwarded to the defined destination.
If unavailable (not registered)
The option functions only if the end device is not registered to the telephone system:
When the Internet connection fails or there is no LAN connection.
and
If “call forwarding …if unavailable” is programmed for a direct extension (e.g. extension 123 - John Doe) and a caller calls the direct dial number for the extension directly, call forwarding applies. If the extension is a member of a queue or a group and the queue or group receives a call, call forwarding for the individual extension no longer applies! In general, the destination should always be an available destination number. I.e., make sure that no voicemail or announcement comes on.
Always depose
Always depose an available telephone number as target. Ensure that no voice mail or other announcement picks up automatically.
When disconnecting
When disconnecting the connection between the end device and the telephone system, it can take up to 60 seconds for the call forwarding to work. Once the end device is reconnected to the telephone system, it can take up to 60 seconds for it to register.
Call forwarding codes
Call forwardings can alternatively be activated through * codes:
| *10 | Activation of the call forwarding profile |
| *11 + destination | Permanent call forwarding to telephone number |
| **11 | Cancel permanent call forwarding |
| *12 + destination | If no answer after a specific time, delayed call forward to telephone number |
| **12 | Cancel delayed call forwarding |
| *13 + destination | If busy, forward to telephone number |
| **13 | Cancel call forwarding if busy |
| *14 + destination | Call forwarding if unavailable |
| **14 | Cancel call forwarding if unavailable |
Spectralink Repeater
The Spectralink Repeater extends the coverage of your Spectralink solution. While the Repeater does not increase the number of data traffic channels, it does provide for a greater physical spread of the channels and therefore, extends the range covered by the bases.
You can use various sources for help concerning your issues. Please use them in the order suggested here:
| NFON AG | Machtlfinger Str. 7 81379 München Tel.: + 49 89 45 3000 www.nfon.com |
| mynfon.com | Here you can find an overview of all documentation, downloads, blogs and portals as well as help pages and further information. For any feedback to documentation, please contact redaktion@nfon.com |
| portal.nfon.com | The home page of the service site contains various links to manuals, brief instructions, software downloads and templates. Please read these manuals thoroughly. They help you get the most out of your telephone system. |
| support.nfon.net | The NFON AG support website contains detailed FAQs with valuable information pertaining to your telephone system. You can always check the status of your support inquiries and respond to further inquiries. |
| Support hotline for existing customers | If neither the manuals nor the FAQs or other contents of the support website provide a solution, you can open a support ticket by phone. |
| Support hotline for test customers | Test customers are routed to a service hotline tailored to their specific needs. Our staff for this hotline is available Monday to Friday from 9 am to 5 pm at +44 20 3740 6740 for UK and +49 89 45 300 553 for Germany. Unfortunately, we are unable to provide support for test customers outside of these business hours. |
 | Support for Austrian customers: |
 | Support for German Customers: portal.nfon.com ~ support.nfon.net ~+49 800 63 66 555 |
 | Support Dutch customers: portal.nfon.com ~ support.nfon.net ~ +31 88 9382244 |