There are various methods for placing a call:

• Pick up the receiver, enter the number number and press [ENTER] to confirm the telephone number.

• or enter the desired telephone number and pick up the receiver.

• Enter the telephone number and press [SP-PHONE/HEADSET].

• Press the softkey   and select [Call list] and confirm with [ENTER].

• This displays the telephone numbers for the last missed, incoming and outgoing telephone numbers. Select the respective telephone number using  .

• Select the respective telephone number and press [ENTER] to place the call.

• Press the softkey  to access the phone book.

• Use the arrow keys to select the respective name. Alternatively, you can also use the “Search” softkey to enter an initial (or additional letter) and confirm with the “Enter” softkey, which displays a list of search results.

• Select the respective phone book entry and press [ENTER] to place the call.

• Press the respective function keys on your telephone to place a call.

• Refer to “2.2. Function keys” for options to program function keys.

• Refer to the administration portal manual for instructions on configuring the function keys for your extension.

There are various options for answering a call:

- Pick up the receiver.

- Press the [SP-PHONE/HEADSET] key.

- Press the [SP-PHONE/HEADSET] key, when you have connected your headset.

The telephone display indicates missed calls (e.g.: “Missed calls: 001”).

To view missed calls press the softkey  and select [Missed call], then confirm with [ENTER]. Now, you can see a list of missed calls. Use  to select the respective call

If the function keys (speed dial, busy field lamps (BFL), etc.) have been configured through the administration portal and all parties are members of a pick-up group, you can pick up the call from another extension.

(For details on configuring the busy field lamps (BFL), please refer to the administration portal manual)

1. During an active call press the [HOLD] key.

The active call is now placed on “Hold”.

2. Returning to a call on hold.

Press the [HOLD] key again.

1. If you are already have an active call, one of the function keys lights up green.

2. The call waiting tone indicates a second call is coming in. At the same time, another function key rapidly flashes green. Press the function key (next to the rapidly flashing LED) to accept the call.

3. You can now toggle between the two calls by directly pressing the two function keys. The active call is indicated with a consistent green LED and the waiting call with a flashing green LED.

4. To end a call, simply hang up the receiver during the active call.

Your Panasonic system telephone allows you to place a 3-way call.

1. Call party 1.

2. Once party 1 has been reached, press the [CONF] key. The active call is now placed on “Hold”.
3. Now call party 2 and wait until party 2 has been reached.
4. Now press the [CONF] key to activate the 3-way call. The display now indicates Conference.

1. Press [HOLD] key during a conference call.

2. Both parties are placed on hold and another line is now open.

3. To switch between the two parties (toggle), please press the respective function keys on the right side of your Panasonic telephone indicating the lines in use (these can only be function keys, which have not yet been programmed). The function key flashes green when the party is placed on “hold”. A steady green light indicates you are in an active call.

4. To end one of the calls, simply hang up while the call with this party is active.

5. The party is now disconnected.

6. Press the flashing green function key on the right side of the telephone. You can now continue the conversation with party 2.

1.   During an active call press the  key.

2.   Now dial the party to whom you would like to transfer the call.

To do so, enter the party’s telephone number and press [ENTER] to confirm.

3.   Wait for the other party to answer, then announce the call. If necessary, this step can also be omitted.

4.   Press the softkey .

During an active call press the BTrf softkey.

Now dial the party to which you would like to transfer the call.

To do so, enter the party’s telephone number and press [ENTER] to confirm.

Hang up the receiver.

The various telephone system functions (e.g. queues, timing, groups, etc.) can be configured on the administration portal. For detailed configuration information, please refer to the administration portal manual.

You can also configure the initial settings for the Panasonic telephone using the softkey “Setting” “Application”. The following functions are available after pressing “Application”:

Call waiting indication: define whether this function should be activated.

(optional, depending on settings on the administration portal) Timeout: set the ringing time.

(optional, depending on settings on the administration portal) Intercom: the intercom function enables speaking directly to a linked extension through the system, without dial tone and ring tone.

Caller ID block: set your entire number to be shown to the party being called, the switchboard number to be displayed or all caller ID information to be blocked.

Call forwarding: activate the function Call forwarding

Parallel call: configure another telephone or your mobile phone to ring in addition to your telephone when a call comes in. You can then answer the call with one of the two telephones.

Here you can select your preconfigured call forwarding profiles.

For details, please refer to the Ncontrol manual.

You can edit the default profile directly via your device.

For details, please click here.

• Automatic redialling

• Suggests number (if necessary, remove function)

• Ring tone

• Define as primary device

• Logoff

Queues can be enabled or disabled; for set-up see administration portal manual)

Log into an existing queue directly via the telephone.Simply use to select the desired queue and press [ENTER] to confirm. To log out of the queue, select the respective queue again and press [ENTER] to confirm.An “x” before a queue indicates you are already logged in.

On the administration portal you can assign the following functions to any function key:

• Telephone number

• Busy Field Light (BFL)

• Intercom

• Function code

• Services

Please refer to the administration portal manual for detailed information.

You can program any telephone number to one of your function keys. Pressing the programmed function key then starts a telephone call.

1. You can program any extension to one of your function keys. Pressing the programmed function key starts a telephone call.

2. A flashing LED for the respective function key indicates an incoming call to the extension. To pick up the call, simply press the flashing function key. In order to pick up calls, all parties must be members of a pick-up group.You have now picked up the call.

3. If the monitored extension (Busy Field Light (BFL)) is busy, the LED for the respective function key remains lit.

Program field keys freely programmable as function keys

Note: 8 function keys can be configured on each of the 3 pages so there are 24 function keys in total. You can switch between the pages by pressing the page keys below the function keys.

ATTENTION: only 21 of the 24 function keys can be used. The last 3 function keys are reserved as line keys.

When accessing the voicemail system for the first time, you should also set up your personal voicemail.

For more detailed information, please refer to the voicemail leaflet.

1. Press the voicemail key  on the Panasonic telephone to access the voice menu of the voicemail system.

2. Then select “0 Mailbox Options” to set up your voice mailbox

3. Now, press “1” to record a message in the event you are unavailable.

4. Now, record your message and press “#” to end the recording.

5. Press “1” to accept the recording, “2” to replay the recording, and “3” to rerecord.

1. By pressing the voicemail key  .

2. By dialing the extension assigned on the administration portal for accessing voicemail.

1. Drücken Sie bitte die Soft-Taste “Setup”.

2. Wählen Sie mit Hilfe der Navigationstasten das Menü „Info Display“ aus und bestätigen mit [ENTER].

3. Wählen Sie mit Hilfe der Navigationstasten das Menü „IP Adresse“ aus, dann wird Ihnen die IP-Adresse des Telefons angezeigt.